Return Policy and Warranty Information

Return Policy:
Stock Merchandise - Diamond Sports Gear, Inc. will accept returns or exchanges within 30 days from the date of purchase, provided the merchandise is unused, in its original condition and in its original packaging. Refunds will be for the purchase price of the product less shipping and handling. Shipping and handling fees are not refundable.
If you need to make an exchange or return an item, please contact our Customer Service Department at 810-629-0718 Please ship return items pre-paid, with a copy of the sales receipt.
Custom Merchandise - The return policy for Custom Merchandise may differ depending on the merchandise ordered. Some custom orders, once approved by the customer may not be returned or exchanged due to the nature of the order. Please contact Diamond Sports Gear's Customer Service regarding the return policy for your custom merchandise before ordering. Custom Merchandise may include, but not be limited to: Special Order Clothing, Silkscreening, Embroidery, or custom stamped softballs or baseballs.

Warranty Information:
Warranties are offered by the individual manufacturer of our products. You will need to keep any warranty information supplied by the manufacturer that came with the product, along with the original sales receipt. Diamond Sports Gear, Inc. has no control over the items or conditions of the warranties provided by the manufacturer.
Bat Warranties - Softball and Baseball bats, once used are warranted by the bat manufacturer. It is very important that you keep the warranty card or other warranty information that came with the bat and the original sales receipt. Please refer to the warranty card for all of the information you will need in order to send your bat in for exchange. Diamond Sports Gear, Inc. has no control over the items or conditions of warranties provided by the bat manufacturer.