Do I have a Warranty? A Buying Guide

Yes! We are an authorized dealer for every brand that we carry so if the item is eligible for a manufacturers warranty you have one by purchasing with us! Bats and Gloves are the main items with warranties but multiple companies do warranty Catcher's Gear, Helmets, etc. If you are wondering if a item (not a bat or glove) has a warranty it is best to check the manufacturers website for their warranty policy. This is often located in the footer or their website.

With that said, All Warranties go directly through the Manufacturer not through Diamond Sport Gear.

How Do Bat Warranties Work?

There are a few things you need to have. You can always register your bat on the manufacturers website so you don't have to keep all of your info. Every new bat comes with a warranty information card under the wrapper, we recommend you keep it in case you need to use it. All Warranties go directly through the Bat Manufacturer not through Diamond Sport Gear. Once a wrapper is off of a bat we cannot take it back.

You will need Valid proof of purchase or a copy of your receipt from an Authorized Dealer (Again, we are an Authorized Dealer for every brand we carry). If you lose yours please contact us we can always send you another copy!

IMPORTANT NOTE: Most 3rd Party Sellers are NOT Authorized Dealers! This Includes Amazon, eBay, Walmart, Facebook, etc. If you are ever in question you can contact the Manufacturer of the model you are looking at and verify that the dealer you are wanting to buy from is in fact an Authorized Dealer.

You have a 1 Year Warranty from date of purchase (not when you begin using the bat). Warstic is 9 Months.

Warranties are 1 Year, 1 Bat. Meaning you get one replacement within the year and the one you get will be stamped "No Warranty" or "No Replacement". Some manufacturers may replace bats more than once with extenuating circumstances, but they do not have to.
You will need your model number and size. Which can both be found on the bat.
VOIDING YOUR WARRANTY: If you use illegal break in processes like Rolling or Shaving a bat, use it in too cold of weather or hit pitching machine dimple balls you void your warranty. Please read the manufacturers policy on their websites for more information on what they cover.

Does My Glove Have a Warranty?

First and foremost not all gloves come with a warranty. For those that do, all Warranties go directly through the Glove Manufacturer not through Diamond Sport Gear. Once a glove has been used and/or conditioned we cannot take it back.

The following companies offer Glove Warranties: Nokona, Wilson, Rawlings, Louisville Slugger, All Star & Diamond. There are certain rules for each brand to be eligible which are listed below. One common rule from all of them is DO NOT Bake or Steam Your Glove. It immediately VOIDS the Warranty!

You will need Valid proof of purchase or a copy of your receipt from an Authorized dealer (We are an Authorized Dealer for every brand we carry).

IMPORTANT NOTE: Most 3rd Party Sellers are NOT Authorized Dealers! This Includes Amazon, eBay, Walmart, Facebook, etc. If you are ever in question you can contact the Manufacturer of the model you are looking at and verify that the dealer you are wanting to buy from is in fact an Authorized Dealer.

You have 1 year from date of purchase

Where do I go to Start a Warranty Claim?

You will have to go to the manufacturers website (DeMarini.com, Slugger.com, Nokona.com, Rawlings.com, etc.) to start the process. Their warranty policy and claims forms are often located in the footer or their website. We can always provide you with another copy of your receipt if needed. It can take some time to receive a replacement as they have to check them to make sure the item wasn't used in a way to void the warranty.

Warranties Do Not Transfer

If you buy a bat or glove from another parent, coach, etc the warranty does not transfer! The receipt has to be in your name. If it is someone on your team or that you know you might have to ask them to send it back on your behalf.

We hope that this helps and if you have any questions please contact us. We'd love to help as much as we can!